Senderbase Rules

Legal Policy & Agreements

Unsolicited Bulk Email Communications (SPAM) Policy

Unsolicited Email SPAM is defined as electronic mail that is unrequested by the recipient and is of an advertising or promotional nature.

"E-mail spam, known as unsolicited bulk Email (UBE), junk mail, or unsolicited commercial email (UCE), is the practice of sending unwanted e-mail messages, frequently with commercial content, in large quantities to an indiscriminate set of recipients. Spam in e-mail started to become a problem when the Internet was opened up to the general public in the mid-1990s. It grew exponentially over the following years, and today composes some 80 to 85% of all the email in the world, by a conservative estimate" - Wikipedia

ServerHub does not tolerate any behavior that is related to UBE or UCE activity on our network. In addition all Email that is transmitted through our network must be CAN-SPAM Act compliant.

In most cases, if we are unable to verify a new dedicated server registration, we will take steps to block Port 25 and any other mail port until the user has either:
a) Verified themselves or b) has been registered with us for 90 days without incident

For more information regarding Federal Policy of the United States of America regarding CAN-SPAM ACT as well as our policies surrounding the act please visit this link.

Violations of this policy may result in a range of actions, including:
  • Limits on Account Privileges
  • Loss or Limitation of IP Address Resources
  • Restriction of Assigned IP Address Resources for a predetermined period of time.
  • Restrictions of Port 25 on Assigned Resources
  • Account Restriction
  • Account Suspension
  • Assessment of Additional Fees & Surcharges
  • Loss of Preferred Member Status
  • Referral to Law Enforcement
  • Account Termination

If you have additional questions regarding this policy or wish to report this type of activity with included headers to us please feel free to contact us.

NOTE: We take every report seriously. If you submit a complaint please